Please be aware we are working extremely hard to have your parcels out to you as soon as possible. In order to minimise excess waste we make all of our backdrops to order, and this can take up to 5 business days to process your order. Due to COVID-19 all couriers across the board are experiencing delays because of the lock downs, border closures and a record increase of online deliveries being made, please be mindful that there might be some delays when placing an order online. If you have any questions or need help with your order, please contact the courier directly and provide them with your tracking number, or email us at email@example.com and we can assist you.
Unfortunately due to COVID-19 we have run into some stock issues with our supplier of our regular material (only supplier in Australia). During these unprecedented times, we have had to improvise and use our backup stock.
Our previous material had a white back, and the new replacement material now has a grey coloured back. This new material been tried and tested with some of our creators along with some other alternatives and this one was by far the favourite as it's still very durable and also water resistant, and most important of all you can still create amazing content with it.
We thank you for understanding during these times are are sorry for any inconvenience caused. If you have any questions please feel free to reach out to us at firstname.lastname@example.org